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Frequently Asked Questions
What are your shipping options and delivery times?▼
FASHIONPHILE offers standard and expedited shipping via UPS. Orders typically process within 1-2 business days, with domestic delivery arriving within 3-5 days of shipment.
What is your return policy for luxury items?▼
We offer a 15-day return window for most items. Products must be returned in their original condition with all security tags attached to qualify for a refund.
Which payment methods do you accept for purchases?▼
We accept all major credit cards, PayPal, and Affirm financing. You can also use FASHIONPHILE store credit or trade-in value toward your next luxury purchase.
How do you guarantee the quality and authenticity of products?▼
Every item undergoes a rigorous multi-point inspection by our in-house experts. We guarantee 100% authenticity or your money back, ensuring the highest standards for pre-owned luxury.
What Our Customers Say
“My vintage Chanel arrived in pristine condition. The authentication process gives me complete peace of mind.”
“Fast shipping and the bag was exactly as described. Best place to find authentic luxury pieces.”
“Incredible selection of rare handbags. The resale value and quality control here are simply unmatched.”